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  • Shipping Policy

    We ship Monday through Friday, excluding weekends and holidays. For products that are in stock, they can be shipped out within 24 hours after orders are placed. Orders with pre-cut service will take around 3 business days before been shipped out. Back orders and custom orders take 6-8 weeks processing time.

    Transportation Time Only

    US Ground 5-10 Business days $14.99 (Free with your purchase over $99)
    International 10-15 Business days $29.89

    *Please note that international shipping cannot be upgraded.

    *Business days refer to Monday to Friday

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  • Return Policy

    We are happy to accept returns and exchanges on all eligible products within 30 days of delivery. If you are not satisfied with your purchase and wish to make a return, please return it in its original packaging and follow our return policy.

    • Are in the same condition you received them (unaltered, unworn, undamaged, containing no signs of wear, styling products or odor)
    • Have all tags on them and are in their original packaging
    • Item(s) are returned within 30 days of the order delivery date
    • Custom orders, pre-cut orders and Clearance items are ineligible products

    We can't accept ineligible products and they will be returned to you at your cost.

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LaVivid Chloe women hair system is specially designed for women. Based on our experience of customizing hair systems for a lot of women customers, we decide to make Chloe as a standard stock hair system in LaVivid. Chloe is a combination of the most popular base, hair color, density, hair length among our women clients. 

Base: It is a combination base of lace in the center and 0.08mm skin around perimeter. This base allows your scalp to breathe fully and the skin in perimeter make it super easy to apply tapes or glue. 

The skin perimeter really avoids a lot of hassles from tape/glue application, removal and daily maintenance processes. 

Color: Chloe currently has 6 colors including NB-Natural black, #2 Darkest brown, #3 Dark brown, #4 Medium brown, #613 Platinum blonde, #8T25 Dark roots blonde, and Auburn colors. 

Hair Material:Chloe uses Asian remy human hair which is strong, durable and it feels super sleek. The hair is straight and it flows naturally just like your own hair would do. 

Hair length: Two options of 14’’ and 16’’ are available. Longer hair can also be done with a custom order as long as it is no more than 24’’. 

Density: Density of Chloe is 130% medium density which is full, thick and can offer you with a head of luscious hair.

It is always possible to customize a different base, color, hair material, hair length, hair density, etc. Please feel free to let us know by sending an email to support@lavividhair.com and we’d like to walk you through the whole process. 


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