LaVivid Hair Return & Exchange Policy

Updated for a smoother, worry-free shopping experience.
Quality Assurance & Our Commitment to YOU

At LaVivid Hair, quality is at the heart of everything we do.

Each piece is carefully inspected before it leaves our warehouse — from reviewing base materials and hair texture to confirming the exact color, length, density, and hairstyle.

If a quality concern ever arises, you can count on us to:

  • Respond quickly and courteously.
  • Look into the matter with care and attention.
  • Work together with you to find the best solution — whether that means a replacement, adjustment, or refund.
We stand behind our products and will always take responsibility for confirmed quality issues. Your trust means a great deal to us, and we are dedicated to ensuring you’re completely satisfied. If you have any questions or concerns, please contact us anytime.

12. Contact Us

Phone

+1 833-879-0279

(9:00AM – 3:00PM PST, Monday-Friday)