Updated for a smoother, worry-free shopping experience.
Quality Assurance & Our Commitment to YOU
At LaVivid Hair, quality is at the heart of everything we do.
Each piece is carefully inspected before it leaves our warehouse — from reviewing base materials and hair texture to confirming the exact color, length, density, and hairstyle.
If a quality concern ever arises, you can count on us to:
- Respond quickly and courteously.
- Look into the matter with care and attention.
- Work together with you to find the best solution — whether that means a replacement, adjustment, or refund.
We stand behind our products and will always take responsibility for confirmed quality issues. Your trust means a great deal to us, and we are dedicated to ensuring you’re completely satisfied. If you have any questions or concerns, please
contact us anytime.