How does the consultation process work?

Book your preferred time online and complete the $20 deposit. After your consultation, the deposit will be issued as $20 store credits for your hair system purchase. Before your appointment, simply log in to your account and join the Zoom meeting at your scheduled time.

What happens during the consultation?

During your 1-on-1 consultation, our expert will learn about your hair goals, lifestyle, and preferences, then provide personalized recommendations for your hair system. You can ask questions about: • Hair system selection • Base materials • Hair density • Hairline options • Attachment methods • Maintenance and styling

How should I prepare for the session?

No special preparation is needed. Simply think about your preferred hairstyle, lifestyle needs, and any questions you would like to discuss. For the best experience, we recommend joining from a place with good lighting and a stable internet connection.

Need to Change Your Appointment? We understand plans can change. To provide the best experience for every customer, please notify us at least 1 hour before your appointment if you need to reschedule. First Reschedule: One free reschedule is available with advance notice. Additional Changes: Further rescheduling requires a new booking. Missed Appointments: If you miss your appointment or exceed the rescheduling limit, your $20 deposit will still be issued as $20 store credits for your first hair system purchase. Store Credits Terms: • Valid for LaVivid Hair system products • Cannot be used for consultation fees

Need to Cancel Your Consultation? We offer flexible cancellation options while ensuring our experts can reserve dedicated time for each customer. Free Cancellation: Cancel at least 1 hour before your appointment at no cost. Daily Limit: Each account is eligible for one free cancellation per day. Late Cancellation or Additional Cancellation: Cancellations made within 1 hour of your appointment or additional same-day cancellations require a new booking. Your original $20 deposit will still be converted into $20 store credits for future hair system purchases.

Your Privacy Matters to Us At LaVivid Hair, we respect your privacy and understand that choosing a hair system is a personal experience. How We Protect Your Information Secure Information Collection We only collect necessary information, such as your name, contact details, and preferences, to provide a personalized consultation experience. Confidential Consultation Your consultation details and personal information are kept private. Zoom consultations are secure and will never be recorded, shared, or published without your permission. Responsible Data Use We only use your information to provide services, improve your experience, and communicate with you about your requests. We do not sell, trade, or share your personal information with third parties without your consent. Your Privacy Rights You can request to: • Access the personal information we have • Correct inaccurate information • Request deletion of your data • Unsubscribe from communications For privacy-related questions, contact: support@lavividhair.com

1-on-1 Hair System Phone Consultation

Unsure Which
Hair System Suits You?

Talk to a LaVivid Hair Specialist.

Book Your Consultation

Get professional, tailored guidance on hair system selection, styling, and maintenance at no cost.

Consultation Overview

Consultation Specialist:

Your consultation will be provided by a LaVivid Hair System Specialist with professional knowledge and experience in hair system selection, base materials, styling options, attachment methods, and daily maintenance.

Duration: Approximately 25 minutes

Cost: Free ($20 deposit will be converted into $20 store credits.)

Availability: Select an available time in your local time zone

Consultation Format:

Private one-on-one Zoom audio consultation.

No camera or video is required. Simply join the Zoom audio call at your scheduled appointment time to speak directly with our specialist.

Book Your Consultation

Duration: Approximately 25 minutes

Cost: Free consultation with a $20 booking deposit

Availability: Select an available time in your local time zone

Book Your Consultation

Key Benefits

Custom-Fitted Solutions

Personalized recommendations based on your hair loss condition, daily routine and aesthetic needs

A More Confident Purchase Decision

Compare your options, avoid common selection mistakes and choose with greater confidence.

Lifestyle and Attachment Guidance

Understand which attachment and maintenance approach may work better for your routine.

Personalized Product Recommendations

Explore suitable base designs, density, color and hair system options based on your needs.

Calendly Booking Module

Supports global timezone switching. Fully booked slots are auto-greyed out. A pre-consultation questionnaire is required to complete booking.

Consultation Flow

Complete Booking

Submit the form and pay a $20 refundable deposit.

Pre-Session Preparation

Our specialist reviews your needs.

Receive Confirmation and Reminders

Receive email confirmation and reminders.

Private Phone Consultation

Enjoy a 25-minute 1-on-1 consultation.

Customized Recommendations

Get tailored hair solutions and care tips.

Redeem & Purchase

Your deposit becomes Store Credit. No-show = no refund.

Rescheduling Policy

One free reschedule allowed with 1-hour prior notice. Subsequent changes require a new booking deposit. （You may reschedule once at no additional cost by providing at least 5 hours’ notice. Rescheduling within 5 hours or missing the appointment will require a new $20 booking deposit.）

The consultation is free. A $20 booking deposit is required to reserve your appointment and will be added to your LaVivid account as store credit after you complete the consultation. The $20 deposit is non-refundable and will not be issued as store credit for missed appointments or late cancellations.

Book My Consultation

Privacy Policy

All user data is SSL-encrypted and strictly confidential. No personal information will be shared with third parties. You may access, modify or delete your personal data at any time.

FAQ

: Book your preferred time online and complete the $20 deposit. After your consultation, the deposit will be issued as $20 store credits for your hair system purchase. Before your appointment, simply log in to your account and join the Zoom meeting at your scheduled time.
: During your 1-on-1 consultation, our expert will learn about your hair goals, lifestyle, and preferences, then provide personalized recommendations for your hair system. You can ask questions about: • Hair system selection • Base materials • Hair density • Hairline options • Attachment methods • Maintenance and styling
: No special preparation is needed. Simply think about your preferred hairstyle, lifestyle needs, and any questions you would like to discuss. For the best experience, we recommend joining from a place with good lighting and a stable internet connection.
: Need to Change Your Appointment? We understand plans can change. To provide the best experience for every customer, please notify us at least 1 hour before your appointment if you need to reschedule. First Reschedule: One free reschedule is available with advance notice. Additional Changes: Further rescheduling requires a new booking. Missed Appointments: If you miss your appointment or exceed the rescheduling limit, your $20 deposit will still be issued as $20 store credits for your first hair system purchase. Store Credits Terms: • Valid for LaVivid Hair system products • Cannot be used for consultation fees
: Need to Cancel Your Consultation? We offer flexible cancellation options while ensuring our experts can reserve dedicated time for each customer. Free Cancellation: Cancel at least 1 hour before your appointment at no cost. Daily Limit: Each account is eligible for one free cancellation per day. Late Cancellation or Additional Cancellation: Cancellations made within 1 hour of your appointment or additional same-day cancellations require a new booking. Your original $20 deposit will still be converted into $20 store credits for future hair system purchases.
: Your Privacy Matters to Us At LaVivid Hair, we respect your privacy and understand that choosing a hair system is a personal experience. How We Protect Your Information Secure Information Collection We only collect necessary information, such as your name, contact details, and preferences, to provide a personalized consultation experience. Confidential Consultation Your consultation details and personal information are kept private. Zoom consultations are secure and will never be recorded, shared, or published without your permission. Responsible Data Use We only use your information to provide services, improve your experience, and communicate with you about your requests. We do not sell, trade, or share your personal information with third parties without your consent. Your Privacy Rights You can request to: • Access the personal information we have • Correct inaccurate information • Request deletion of your data • Unsubscribe from communications For privacy-related questions, contact: support@lavividhair.com