over $99.00 get FREE US SHIPPING
YOUR CART IS EMPTY
HOW TO APPLY A HAIR SYSTEM
1. Shave the top of head
2. Trim the rest hair
3. Clean the scalp
4. Cut the base to matched size if necessary and apply the hair system
5. Apply liquid adhesive on the front hairline
6. Cut and styled
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SHIPPING OPTIONSTransportation Time Only
|US Ground||7-10 Business days||$8.95 (Free with your purchase over $99)|
|International||10-15 Business day||$29.89|
*Please note that international shipping cannot be upgraded.
*Business days refer to Monday to Friday
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RETURN BY CARRIER
Your package will be returned by carrier if:
If your package was not successfully delivered and is returned to us by the carrier, we offer a free first-time reshipment. If returned to us for a second time, there will be an additional $8.95 shipping cost ($29.89 for international orders) for a reshipment.
FORCE MAJEURE DELAYS
LaVivid makes it our priority to deliver orders on time as promised. However, we cannot provide shipping cost refunds in the case of national crises, holidays, natural disasters, carrier delays or other circumstances where the delay is beyond our control.
COUNTRIES WE SHIP TO
We ship to most countries worldwide except the following Continent/countries:
Africa, Afghanistan, China, India, Iraq, Mongolia, Yemen, Belarus, Cyprus, Brazil, Chile, Puerto Rico, Saint Kitts and Nevis.
INTERNATIONAL SHIPPING TAX
For countries outside of the U.S., your order may be subject to import duties and taxes, which are levied once your package reaches your country. LaVivid is NOT responsible for any duties or taxes. For more information regarding custom policies, please contact your country's local customs office.
Orders to Hawaii, Alaska, Puerto Rico, Guam, Northern Mariana Island or any APO and FPO military addresses will be shipped via USPS Regular Service only.
Monday-Friday, 9:00AM – 5:30PM PST, TEL: 626-581-9123
Monday-Friday, 5:30PM – 2:30AM PST, TEL: 909-895-6421
We are happy to accept returns and exchanges on all eligible products within 30 days of delivery. If you are not satisfied with your purchase and wish to make a return, please return it in its original packaging and follow our return policy.
WHAT ARE ELIGIBLE PRODUCTS?
We can’t accept ineligible products and they will be returned to you at your cost.
No restocking fee for a store credit refund. (store credit cannot be refunded to your credit or debit card).
Contact us if you need any help:
626-581-9123 ( Mon-Fri 9:00am – 5:30pm PST )
909-895-6421 ( Mon-Fri 5:30pm – 2:30am PST )
Email: [email protected]