No, it doesn’t, however, you can purchase the tape or glue separately while ordering a hair system on our website. We sell Walker tape, glue and application and styling products. You can find these products on our ‘Accessories’ section on our website.

Please kindly note that liquid products such as glue, scalp protector and conditioner can only be shipped in the U.S.

Delivery time depends on where you are located and the hair system you ordered. The delivery time will include both the order processing time and the shipping time.

Order processing time: Stock hair systems require 3 to 4 business days order processing time while a custom order takes approximately 6 weeks to process.

Shipping time: For orders in the US, shipping takes approximately 3 to 5 business days. For international orders, shipping time usually takes 6 to 12 business days.

To find your perfect color, browse our 65 colors through our Order Guide - Color Guide to see if there is a color that matches with your bio hair.

If you experience trouble finding the right shade, you are more than welcome to send us a few pictures of your hair in natural lighting to support@lavividhair.com where our experts will help you pick your best matched color for free.

Finally, you could purchase a color ring from us to match your hair color to the hair samples. The process for this is straightforward, simply purchase a color ring from our website, and when you’re done, return the color ring back to us, and the money will be transferred to the hair system you want to purchase.

Choosing the right base is essential when purchasing a new hair system. While this process might be daunting due to the variety of base options available, the truth is that there are only four basic types of base materials that you need to know: Lace, Skin, Monofilament (Mono) and Silk.

All the different bases you see are constructed with one or more of these four base materials. Check our Order Guide – Base Guide to see the differences among them and find out which one works best for you.

Yes. You can definitely sleep, swim and shower with your hair system on and can probably do anything in it. It shouldn’t stop you from doing anything.

Although, chlorine in pools can be harmful to the hair and make the hair drier. So, we suggest deep conditioning the hair before and after you go swimming to help refresh the hair.  

The total bonding time depends on the adhesive used, the climate, your skin and your lifestyle. We recommend to only remove and clean it every 1 to 2 weeks to extend the lifespan of the hair system. If you don’t sweat a lot and live in a dry climate, it can be left on for longer, approximately 3 to 4 weeks.

If you wear a lace hair system attached using a liquid adhesive, we suggest that you don’t wear it for more than two weeks in a row. If worn for too long, the adhesive will penetrate through the lace, making it very difficult to clean.

A hair system’s lifespan depends on its type of base, as different bases have different lifespans. Our ultra-thin skin base (0.03mm) has a lifespan of approximately 2 months while our mono base hair systems can last up to a year with the correct care.  

Besides this, the frequency of usage and the care and maintenance greatly affects its lifespan.

Application contains three steps: 1.) Shaving and cleaning the bald area, 2.) Preparing your scalp and 3.) Applying the hair system.

Shave and Clean: You need to shave the area that you are going to cover with the hair system. After shaving, clean the scalp using water and then use 99% Isopropyl Alcohol to remove the skins oils.

Preparation: It is recommended to apply a layer of Walker Scalp Protector which creates a layer between your scalp and the glue or tape you are going to apply onto the scalp. A scalp protector will protect your scalp from irritation and can extend the bonding time.

Application: To apply, you need to establish whether to use glue or tape to bond the hair system to your head. To glue, if you would prefer to use a water-based glue, then Ghost Bond or Walker Great White are great products to use. If you would prefer a solvent based glue, then Walker Ultra hold glue is a good choice.

For tape, Walker ultra-hold tapes are recommended. You can purchase the contour shape one and the roll one at the same time. The contour shape works best for the hairline while the roll works well for elsewhere.

Before you try a new tape or glue, please do an allergy test before applying it onto your scalp.

1）What’s the difference between removing a lace and a skin hair toupee?

A lace base has mesh while a skin base doesn’t. When you try to pull the tape from a lace hair system base, there is a chance that you might pull hair through from the other side which is not easy to get back.

The first step to removing a lace base is to spray lace release or any adhesive remover on and under the hair (while the system is still on your head) to the places where you know there is tape. By doing this, the adhesive remover will loosen the bond between the lace base and the tape. Also, we want the tape to stay on the head instead of getting stuck onto the lace base. 

This step is exclusively for lace bases. For a skin base, read on and start from the next step.

2） How to remove your hair system

It is easier to start removing your hair system from the back and not from the front hairline. It is also recommended to avoid pulling or stretching the base and to be gentle with it.

Step1: Firstly, locate the back edge. Find the center edge of your hair system. Once you find the edge, begin by gently separating the hair system from your own hair.

Step 2: Next, release the back edge as you gently pull the system's hair up.  Spray a few pumps of adhesive remover under the back edge of the system. Make sure to spray upwards so it penetrates under the edge (this will begin to release the system from your scalp).

Step 3: After a few seconds gently tug on the hair system until it begins to release. Hold the edge of the base and begin to slowly lift it away from your scalp. Spray more adhesive remover under the base where necessary as you gently pull it away from your scalp. Repeat this process until the hair system is completely removed. Remember not to rush this process, if you do, it can irritate your skin and damage the base.

When you remove your hair system, make sure to use adhesive remover instead of peeling the base off directly because it might rip the base or hurt your scalp.

We always recommend conducting an allergy test before you spray the adhesive remover onto your scalp. To test for an allergy, spray a small amount of the adhesive remover onto the skin behind your ear to see whether there are any reactions. If your skin is fine after 15-20 minutes, then you can use it.

After the hair system is removed, use a C-22 Adhesive remover to remove the residue on your scalp and the base. 

Step 1: Firstly, wet the hair like you would with your own hair.

Step 2: Next, pour a normal amount of shampoo into your hands and lather your hands until you see bubbles. Then work your hands into your natural hair and gently run them on top of the hair system.

Step 3: With the shampoo covering your entire hair system, pat it softly instead of rubbing it. You could also use a wide-tooth comb to comb the shampoo through your hair system.

Step 4: Lastly, rinse the shampoo out. Make sure you rinse the hair with the water running in the same direction to avoid tangling.

Step 1: Remove tape or glue residue

Firstly, you need to remove any tape and glue residue left over on the base. Here you will need your solvent and cotton balls. For places where the bond is still hard, spray the solvent onto it and let the bond break down. Then use a cotton ball to dab on places where there is glue residue. By doing this, the cotton will stick to the glue residue and then you just need to roll the cotton, so the glue residue will be removed with the cotton.

Step 2: Comb the hair system using a bristle comb

After the glue residue has been removed effectively, wet the hair and use a bristle comb to comb through the hair gently. When you comb the hair, be sure to comb following the hair direction.

Step 3: Shampoo the hair system

Pour some shampoo into your hands and then apply onto the hair system on the base and the hair side. When you lather the hair, slowly pat it on instead of rubbing the hair and try not to change the hair direction. For the base, rub gently with shampoo to let it easily work in.

Step 4: Rinse the hair system

Next, use mildly warm water to rinse the hair system. When you rinse the hair system, let the base face the faucet and let the water run through it. On the hair side, let the water flow in the direction of the hair. When all the shampoo has been rinsed out, you can move on to the next step.

Step 5: Condition the hair system and rinse again

Apply conditioner by gently applying it onto the hair. Avoid getting any conditioner onto the base as this will make the base slippery and can lead to a poor bond.

Let the conditioner sit on the hair for about 5 minutes and rinse the conditioner out.

Step 6: Towel dry the hair system

Once the hair is clean, place the wet hair system onto a towel and then gently roll it up to let the towel absorb as much water as possible.

Step 7: Blow dry the hair system

Then take your blow drier and put it on a low heat setting. Blow dry the base first if you are drying a lace base. You can skip this process if you are drying a full skin base.

Then pin the hair system onto a mannequin head and blow dry the hair in the style you want.

Prevent Oxidation

UV rays can make your hair system turn orange or red in color. When you spend time outdoors or exercising, remember to wear a hat or use a UV protector to protect your hair system.

Wash Your Hair System Correctly

You can wash your hair system while you are taking a shower but be gentle while washing. While you shampoo the hair system, instead of rubbing it like you would do with your own hair, pat it gently while working it into your scalp. Rinse your hair in the same direction to prevent tangles and breakage.

Avoid Friction

Switch your pillowcase to a satin or silk pillowcase to greatly reduce the friction on your hair system and help keep the hair soft. Make sure to avoid excess brushing and combing which can also create friction. Appling a leave-in conditioner daily will protect the hair, as well as extend the lifespan of your hair system.

Dry Your Hair System

Use a towel to absorb water and let the hair airdry or use a blow dryer on a low heat setting.

 Use a wide-tooth comb to comb the hair

 Avoid using hair products that contain alcohol

Sezzle is a payment solution that gives you the freedom to buy now and pay later – with no interest! When you complete a purchase with Sezzle, they will break down the total cost of your purchase into smaller payments, spread over at least six weeks. As little as 25% is due at the time of the purchase, with the remaining amount spread out over equal installments (typically three), each two weeks apart.

No interest or processing fees are charged to you – as long as you pay everything off on time, you only pay for what you ordered!

Sezzle is currently only available to customers from United States and US territories (Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands) or Canada.

You must be 18 years or older（19 years or older in Alabama）

Have a valid U.S. mobile number and email address

Have an active U.S. bank account.

Here are a few reasons you may have been denied:

Insufficient funds. Typically, they check to make sure you have at least 25% of the total order cost available at the time you place an order.

Too new to Sezzle. The longer you use Sezzle, the better your chances of getting approved. Usually, they’re less restrictive after the first six weeks.

Outstanding balance(s). The amount you owe on previous orders and the number of open orders on your account both impact your chances of being approved by Sezzle. Paying off your outstanding balances can improve your chances of getting approved.

Order value. Reducing the total cost of your order, or splitting it into two or three smaller transactions, can improve your chances of getting approved.

Payments linked to your account. Adding another debit or credit card to your Sezzle account helps us understand your repayment ability, which can help get you approved.

When a refund is issued, they first will cancel or reduce any unpaid installments, beginning with the final installment. If the refund amount is greater than all unpaid installments, a refund will be sent to the shopper's original payment method. Your refunds usually post back to their original payment method within 3 to 10 business days as soon as it is processed by LaVivid Hair. If you experience any further delay, we recommend you to contact Sezzle directly.

Example:A full refund is issued on a $100 order. The shopper has only paid one installment of $25. The shopper's other three installments ($75 total) will be canceled, and $25 will be credited to their original payment method.

Example 1:A $75 refund is issued on a $100 order. The shopper has only paid one installment of $25. The shopper's other three installments will be canceled - as those installments equal $75, no refund will be credited to the original payment method.

Example 2:A $95 refund is issued on a $100 order. The shopper has only paid one installment of $25. The shopper's other three installments will be canceled - but as those installments only equal $75, a $20 refund will be credited to the original payment method.

For more questions with Sezzle, please click the link below and learn more: https://shopper-help.sezzle.com/hc/en-us