over $99.00 get FREE US SHIPPING
YOUR CART IS EMPTY
TRANSPORTATION TIME ONLY
4-7 Business days
$8.95 (Free with your purchase over $99)
2-3 Business days
1-2 Business days
6-12 Business day
*Please note that international shipping cannot be upgraded.
Return by CARRIER
Your package will be returned by carrier if:
If your package was not successfully delivered and is returned to us by the carrier, we offer a free first-time reshipment. If returned to us for a second time, there will be an additional $8.95 shipping cost ($29.89 for international orders) for a reshipment.
If your package is returned by the carrier, monetary refunds will incur a restocking fee.
l Item value $150 or Less: $10 restocking fee
l Item Over $150: $15 restocking fee
l Item Over $500: $30 restocking fee
For a loyalty points refund there is no restocking fee.
FORCE MAJEURE DELAYS
LaVivid makes it our priority to deliver orders on time as promised. However, we cannot provide shipping cost refunds in the case of national crises, holidays, natural disasters, carrier delays or other circumstances where the delay is beyond our control.
INTERNATIONAL SHIPPING TAX
For countries outside of the U.S., your order may be subject to import duties and taxes, which are levied once your package reaches your country. LaVivid is NOT responsible for any duties or taxes. For more information regarding custom policies, please contact your country's local customs office.
Orders to Hawaii, Alaska, Puerto Rico, Guam, Northern Mariana Island or any APO and FPO military addresses will be shipped via USPS Regular Service only.