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1. What are loyalty points?
Loyalty points are equal to store credits. They can be applied as cash at Lavividhair.com and can be combined with any discount that is active on the website.
100 Points=1 USD.
2. The validity period of all loyalty points is 365 days, and then they will expire automatically.
3. For orders that are purchased with full loyalty points, refunds will be refunded as loyalty points with 15% deducted.
4. For orders that are purchased with both loyalty points and money, the loyalty points will be refunded as loyalty points after a 15% deduction and the money can be refunded either as loyalty points in the full amount or as money with a restocking fee deduction.
l Money Value $150 or Less: $10 restocking fee
l Money Value Over $150: $15 restocking fee
l Money Value Over $500: $30 restocking fee
5. For orders purchased with money, refunds can be given as money with a restocking fee deducted or as a full loyalty point refund with no deductions.
LaVivid Hair reserves the right at our discretion to make changes to these policies. Please check this page periodically for updates.
CONTACT US IF YOU NEED HELP:
626-810-2938 ( Mon-Fri 9:00am – 5:30pm PST )
909-895-6421 ( Mon-Fri 5:30pm – 2:30am PST )
Email: [email protected]