



This 7 step travel kit comes complete with Professional Hair Labs 7 step preparation process and includes the following products:
1 x Travel Bag
1 x Ultra-Safe 2oz
1 x GHOSTBuster 2oz
1 x Dual Action Shampoo 2oz
1 x PHL 5 Shampoo 2oz
1 x Remove-All 2oz
1 x Dermal Mud 2oz
1 x No Sweat 2oz
Please note: This travel kit does not come with adhesive. It is recommended to purchase your adhesive choice separately.
Ultra Safe: Ultra Safe has been specifically developed as an adhesive remover for skin, and is free from any harmful chemicals, toxins or other damaging ingredients.
Ghost Buster: Ghost Buster is developed for use on hair systems only. This adhesive residue remover is designed to clean all types of hair systems whilst still protecting them from damage.
Dual Action Shampoo: Pro Hair Labs have specifically developed our New Demension Dual Action Shampoo to remove adhesive residue and refresh the scalp after removal of the hair system. Gently cleansing the skin, our dual action shampoo is designed to leave your skin feeling healthy, happy and refreshed.
PHL 5 Shampoo: Our renowned PHL 5 Shampoo is designed to be used on the hair system following cleaning with New Demension Dual Action Shampoo. This product restores the hair unit to its original, base state, removing every trace of adhesive, hair spray and any other styling product. It comes with our safety first guarantee, as well as a crisp, clean scent to make your hairpiece feel and smell its best.
Remove-All: To completely rejuvenate and exfoliate a tired or uncared for scalp, Pro Hair Labs Remove All is the perfect solution for a healthier head. This gentle yet effective exfoliating solution simply brushes away all traces of dead skin, leaving behind a glowingly healthy, well balanced scalp.
Dermal Mud: Sometimes your scalp just needs a bit more love and attention, and when you are having regular cosmetic bonding procedures performed, it is even more important to take care of the skin underneath. That’s why Pro Hair Labs have developed Dermal Mud – a non-invasive scalp mask to gently draw out toxins and oils from the scalp, leaving skin soft, healthy and rejuvenated.
No Sweat: Our No Sweat antiperspirant for the scalp has been designed to provide tough, effective oil control, suitable for every skin type. Pro Hair Labs know that the most problematic factor in ensuring good cosmetic bonding takes place is the ability for the hair adhesive to cure properly. If too much oil is secreted during the curing process, the wig adhesive will not bond effectively and could turn into an unsightly yellow goo in the process.
HOW TO APPLY A HAIR SYSTEM
1. Shave and clean the hair thinning area that needs to be covered
2. Prepare your head for the installation
3. Apply tape/glue
4. Apply the hair system
5. Cut the base to your size if necessary
6. Haircut and styling
SHIPPING OPTIONS
We ship Monday through Friday, excluding weekends and holidays. For products that are in stock, they can be shipped out within 24 hours after orders are placed. Orders with pre-cut service will take around 3 business days before been shipped out. Back orders and custom orders take 6-8 weeks processing time.
Transportation Time OnlyUS Ground | 5-10 Business days | $14.99 (Free with your purchase over $99) |
International | 10-15 Business day | $29.89 |
*Please note that international shipping cannot be upgraded.
*Business days refer to Monday to Friday
SIGNATURE SERVICE
Need signature request service
RETURN BY CARRIER
Your package will be returned by carrier if:
About Shipping Rates and Surcharges
Your final shipping charges will vary depending on a number of factors: the service you choose; any special options you add, such as signature delivery; and the shipping address.
Please note that your shipment may incur fees in addition to its base rate if your shipping address is designated as REMOTE.
Within the US, shipments to certain ZIP codes in remote areas are delivered by USPS. Additional surcharges apply, and transit times are extended to these areas by 3–5 business days.
International shipments destined to and/or originating from remote and less-accessible locations listed in the International Out-of-Delivery-Area Surcharge and International Out-of-Pickup-Area Surcharge ZIP and postal code list are subject to additional fees.
Please note that our free shipping policy does not cover surcharges for remote rural areas. If your area is designated as a remote area, our customer service will contact you to pay the additional shipping charges. We appreciate your understanding.
FedEx REMOTE AREAS LISTDHL REMOTE AREAS LIST
RESHIPMENT
If your package was not successfully delivered and is returned to us by the carrier, we offer a free first-time reshipment. If returned to us for a second time, there will be an additional $8.95 shipping cost ($29.89 for international orders) for a reshipment.
FORCE MAJEURE DELAYS
LaVivid makes it our priority to deliver orders on time as promised. However, we cannot provide shipping cost refunds in the case of national crises, holidays, natural disasters, carrier delays or other circumstances where the delay is beyond our control.
COUNTRIES WE SHIP TO
We ship to most countries worldwide except the following Continent/countries:
Africa, Afghanistan, China, India, Iraq, Mongolia, Yemen, Belarus, Cyprus, Brazil, Chile, Puerto Rico, Saint Kitts and Nevis.
INTERNATIONAL SHIPPING TAX
For countries outside of the U.S., your order may be subject to import duties and taxes, which are levied once your package reaches your country. LaVivid is NOT responsible for any duties or taxes. For more information regarding custom policies, please contact your country's local customs office.
MILITARY ADDRESS
Orders to Hawaii, Alaska, Puerto Rico, Guam, Northern Mariana Island or any APO and FPO military addresses will be shipped via USPS Regular Service only.
CONTACT INFO
PHONE:
Monday-Friday, 9:00AM – 5:30PM PST, TEL: 626-581-9123
Monday-Friday, 5:30PM – 2:30AM PST, TEL: 909-895-6421
EMAIL:
30-DAY MONEY-BACK GUARANTEE
We are happy to accept returns and exchanges on all eligible products within 30 days of delivery. If you are not satisfied with your purchase and wish to make a return, please return it in its original packaging and follow our return policy.
WHAT ARE ELIGIBLE PRODUCTS?
We can’t accept ineligible products and they will be returned to you at your cost.
EXCHANGE POLICY
REFUND POLICY
No restocking fee for a store credit refund. (store credit cannot be refunded to your credit or debit card).
CANCELLATION POLICY
RETURN PROCEDURE
Contact us if you need any help:
626-581-9123 ( Mon-Fri 9:00am – 5:30pm PST )
909-895-6421 ( Mon-Fri 5:30pm – 2:30am PST )
Email: support@lavividhair.com